BT Group reviews

3.7

68% would recommend to a friend

(10,813 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be flexible and supportive but this is highly dependent on your individual manager/team.

Cons

Inconsistent interpretation of rules and guidelines from each manager. Incredibly bloated company, something always falling through the cracks. Huge emphasis on short term benefits with seemingly no consideration for long term implications. Upper management very out of touch, do not care for the worker bees. They like to pay the bare minimum to seem "competitive" in comparison with what their competitors have decided. Consistently performing redundancies across the business even at the cost of worsening work quality.

Viewing 91 - 93 of 10,813 Reviews

Glassdoor has 11,795 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.