BT Group reviews

3.7

68% would recommend to a friend

(10,813 total reviews)
avatar

Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Jan 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The people at working level are generally great. A few "hangers-on" but most of these have been cleared by previous HR schemes.

Cons

Central HR are currently on a savage and brutal people cutting exercise. Jobs disappear during the process and people are put into a position where leaving is the only option. The current process is illegal according to the unions but they just recommend people take the cash rather than fight it in the courts, as you won't get anymore. Good people with excellent track records are being targeted because they are viewed as being overpaid by BT (above the new pay range). Salaries are slashed, leave is slashed, pension is now worthless, healthcare and car benefits also cut. People leaving with boxes under their arms in tears. Appalling and unethical behaviour by a once good and ethical company. Be afraid, very afraid...

1.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Canteen, certificates are paid by BT

Cons

Everything is wrong there. It starts with the managers and it goes from the top to the bottom. Hard work and success is not appreciated. Everything takes months. Nobody feels responsible for anything. The good leave, the bad stay. I worked there for 1 year. They let me sit there for 3 months doing nothing even though I asked for work. When I came there there were 14 people who wanted to pass a Cisco certificate. I am the only one who has passed it in the whole year. After that I was given the second lowest score on the performance scale. If you are given this score three times, they will fire you. People who participate in volunteer activities get a high score. The score is dependant on how much you are liked by the management, how much you lick their assess and how many useless meeting you attend. It's full of politics and something what I didn't comprehend. When they ask for something, they want it to be done straight away. When you ask them for something, you don't get it. The managers tell you something at private and confidential meetings and then everybody knows about what was said at the meeting. They say something into your eyes but do something else (backstabbing). It's a very toxic environment where everybody seeks their interests. People don't greet you. Bosses pontificate you about something what they don't obey themselves. During my work period at BT, all their BT values were broken by bosses. They don't respect technical people, they lie to them and if you are a foreigner you are already in troubles even before you start working there. I learnt one skill at BT, to lie to survive there. Nobody wants to hear the truth there. If you tell them the truth, you are on the good way out. Never trust your managers.

1.0
Jul 19, 2017

Worst Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

20 days Paid Time Off

Cons

High bureaucracy Unstructured Folks work in silos Managers do not support direct reports and easily swayed by other teams No bonuses in the last few years with insignificant raise last year

Viewing 61 - 63 of 10,813 Reviews

Glassdoor has 11,795 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.