Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1296 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 610 reviews)); "Benefits and leaves are good" ((in 432 reviews)); "World ethics is good and culture" ((in 342 reviews)); "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" ((in 322 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 417 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 208 reviews)); "Hours are long and unsociable" ((in 109 reviews)); "Senior management do not listen" ((in 99 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 85 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,845 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,845 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Aug 1, 2025

nice

Business service support advisor

Recommend

CEO approval

Business Outlook

Pros

night allowance both ways cab good environment

Cons

nothing as such. favoritism & sometimes politics

4.0

Aug 1, 2025

Going through Transformation

Marketing professional

Recommend

CEO approval

Business Outlook

Pros

Experienced and knowledgeable colleagues. Offices in decent locations.

Cons

Career progression is difficult Wages have stalled Knowledgeable staff being pushed out to reduce costs

4.0

Jul 31, 2025

Good and stable

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good office, flexible time, challenging projects

Cons

Burocracy due to be an old big company

Viewing 559 - 561 of 10,845 Reviews

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nice

Going through Transformation

Good and stable

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