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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,829 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      11K reviews
      4.0
      Oct 16, 2025

      Good place to work

      Principal service architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong teamwork, don't let each other fail. Good job security

      Cons

      Far too much focus on getting people working in the office (3 days per week)

      5.0
      Oct 16, 2025

      Very Supportive Place To Work

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great place to work, where management and fellow coleagues care about the employees. Working in a call centre can't get any better. Lot's of support and individual employees are treated like humans and not numbers. Plus loyalty rewarded with 2 raises every year for doing the same job. A truly diverse place to work lot's of working flexibility.

      Cons

      As mentioned before, as good as possible for a call centre to be.

      4.0
      Oct 16, 2025

      Nice people, slow corporate organisation

      Insight manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, but lots of slow process and occasional politics, much like any large corporate

      Cons

      Slow movement, cumbersome process, politics, endless restructures

      Viewing 358 - 360 of 10,829 Reviews
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      ReviewsBT Group reviews

      Glassdoor has 11,810 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.