BT Group reviews

3.7

68% would recommend to a friend

(10,807 total reviews)
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Allison Kirkby

73% approve of CEO

57% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff in Belfast office were lovely Entry pay was okay when started Nice offices Pension contributions 10% Can buy 5 days leave

Cons

They require 3 days in office and they check each staffs swipe numbers via their cards. Like we’re children. Work life balance is non-existent and the top (director and above) don’t care or try to help improve work life balance Pay does not go up. The entire time I was there my pay only went up by 4k, one pay rise was 0 the other 1.5%. Promotions are non-existent. A job has to be advertised and you have to apply and interview even when the job spec is written so specifically for a person (eg they add in the advert a specific requirement like having worked with a specific customer, so only one can satisfy the criteria). However, some are promoted without interviewing but that’s just those favoured by the bosses. So it is not consistent. The Belfast team of people are really welcoming and wonderful but the management are hiring more and more in Bristol and London, for reasons I cannot know.

5.0
May 8, 2026

Good work-life balance but moderate salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance maintained well

Cons

Salary moderate compared to competiors

Viewing 34 - 36 of 10,807 Reviews

Glassdoor has 11,789 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.