Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1317 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 613 reviews)); "Benefits and leaves are good" ((in 425 reviews)); "World ethics is good and culture" ((in 336 reviews)); "Pay is good and hours are also flexible." ((in 314 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 418 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 212 reviews)); "Hours are long and unsociable" ((in 103 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 91 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

BT Group reviews

3.6

68% would recommend to a friend

(10,829 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Oct 27, 2025

Great company

It specialist

Recommend

CEO approval

Business Outlook

Pros

Good progression and benefits and great colleagues

Cons

Sometimes the work/life balance can become an issue

2.0

Oct 27, 2025

Disconnected Teams and Offshore Challenges

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Average pay and benefits package - Modern Tech Stack

Cons

- Hybrid working is enforced even though most teams are split between different offices in UK and India. - All engineering work is currently outsourced offshore where the skill level is very low. - Spend most of the time helping offshore colleagues do basic work and fixing their technical debt. - No sense of community due to teams being spread over UK and India.

1.0

Oct 27, 2025

No growth

Senior fbp

Recommend

CEO approval

Business Outlook

Pros

good work life balance, Sat sun off

Cons

too much politics, no growth Lots of change every 6 month. No revenue growth for next 5 years which means, they are putting full pressure on cost. Hence, no or very less increment, no staff welfare activites.

Viewing 334 - 336 of 10,829 Reviews

Top companies for "Compensation and Benefits" near you

Huawei Technologies

3.6★Compensation & Benefits

Ericsson

3.6★Compensation & Benefits

Nokia

3.5★Compensation & Benefits

Ooredoo Group

3.5★Compensation & Benefits

Jobs at BT Group

Senior Full-Stack Engineer

BT Group

BT Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Disconnected Teams and Offshore Challenges

No growth

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at BT Group

BT Group reviews FAQs