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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,827 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Nov 11, 2025

      Good starting point for your career but...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Company tend to protect long serving employees who are not capable of working and stuck in their old ways.

      Cons

      - not enough vertical career opportunities

      3.0
      Nov 11, 2025

      working at BT

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, good products, good partnerships, not overly pressured.

      Cons

      old, legacy manual processes, hard to get things done. don't pay that well.

      1.0
      Nov 10, 2025

      Working Hours

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture. Helpful Environment. Flexible Schedule.

      Cons

      Stressful Job. Unusual Working Hours. No options for progression,

      Viewing 304 - 306 of 10,827 Reviews
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      Glassdoor has 11,809 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.