Apple reviews

I think the company needs to improve part-time employee benefits. Also, my particular store manager tends to base promotions on her personal feelings toward the employees, which leads to very biased decisions. I think there should be a more uniform manner of applying for higher positions.

There is not enough training on products and procedures. Often because of low staffing and high retail turnover, new employees are thrown out on the floor to fend for themselves. There is also too much dependency on management, which make employees and customers have to wait longer than they should. There is also too much focus on metrics (add-ons of the extended warranty, .mac, etc) that it doesn't matter how much you sell, just your percentage of the metrics that matter. This leads to some employees cheating by giving credit for sales that didn't meet any metrics to house instead of their own name. There is also not enough promotion from within, which leads to disgruntled employees. The high amount of work and stress I have to put up with on a regular basis doesn't not match the petty wage I make.