Apple reviews

4.2

80% would recommend to a friend

(43,068 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.2 out of 5 stars, based on 43,068 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43K reviews
4.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

IF - if - you qualify, getting benefits for a retail job is definitely a plus. Currently I'm scheduled for 39 hours a week - just shy of the standard 40 that pushes you into a "full-time" employee. It's frustrating. It's not uncommon to be asked to pick up shifts for other employees, but in the end that doesn't affect your status as full-time as opposed to part-time. The camaraderie, though, that's something else. I've worked in two different Apple stores but always felt like I had an instant group of friends when I've joined. The employees are usually smart, savvy people. Nerdy to some degree, yes, but also very often very hip and very passionate about something in the creative arts. If it wasn't for these guys, I never would have come back to work for Apple retail in the first place.

Cons

Oh, those high-traffic hours. Definitely a good but bad thing. Understandably, people get emotional about their technology products. When you are not the "Genius," you are often caught in the sticky situation of explaining product limitations or product issues with your customers while releasing very little information. Never expect your customers to know your limits. Working Apple retail requires a lot of patience and a lot of people skills. Apple used to be an almost boutique-y computer store, but more and more it's attracting people for whom the system and the company are foreign worlds. There's going to be a lot of hand-holding involved in your time as a Apple retail employee. Of course, you may also be faced with know-it-alls, in which case, you just gotta listen to their esoteric talk and grin.

3.0
Sep 9, 2008

At least you always get paid on time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can say you work for Apple. At least you always get paid on time. You get good health benefits, discount stock purchase every 6 months, 401k matching up to 6% (less than 2 years 50% match, 2-5 years 75% match, over 5 years 100% match)

Cons

Trying to deal with problems with cutting edge technology while customer are upset at you for 8 hours a day. Standing on your feet all day while trying to solve complex problems is mentally and physically draining.

5.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Simply put it's a very relaxed company to work with, while there are also fantastic advancement opportunities. Due to the two divisions, corporate and retail it makes it so there is quite a bit of advancement opportunities, if you can make the networking connections.

Cons

If you don't work hard, you are unable to advance. The biggest issue is you have to wait for a new store to open in order to fully advance or for a stores popularity to pick up in order to allow the opening for a Creative or Genius position to open. The other issue is the transfer from Retail to corporate can be a bit more difficult since there isn't as close of a relationship between the retail and corporate divisions.

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Glassdoor has 52,665 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.