American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

First of all, you will be working with very talented people who are intelligent and have strong communication skills. Secondly, the organization as a whole is very focused on people devleopment: you will be accessed 2/year on leaderhip skills and ability to drive results. They are always focused on where you want to be in the next 3-5 years- and will help shape your goals accordingly. Overall, the oganization is very open and specific with their goals & strategy. Finally, great work/life balance.

Cons

Very process oriented- long lead times! You will find it takes lots of individuals to make a decision, given it is a matrix organziation and many teams are involved.

3.0
Jun 13, 2008

AMEX is not the entity it could be...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well established brand and sound processes and procedures. Conservative approach to financials etc.

Cons

To much inward looking for filling positions

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Prestige. Good name to have in the CV. The general culture is conducive to team-work, work/life balance and a certain organisational will to win in the marketplace.

Cons

Slow to react to market conditions (i.e. pay rates). The place is rife with bureaucracy! But that is perhaps common to these F100 firms. Getting things done is a big headache

Viewing 18571 - 18573 of 18,592 Reviews

Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.