Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (536) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (176) , Financial Analyst (155)

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Jul 18, 2008

Amex is a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

industry leader, great benefits, opportunities to learn new skills

Cons

limited access to senior management

4.0

Jul 14, 2008

Strong Company

Lbsa

Recommend

CEO approval

Business Outlook

Pros

Opportunity to get experience in a number of areas

Cons

long hours and office politics

2.0

Jul 14, 2008

Once great, now looks to squeeze pennies out of every employee.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Liberal PTO policy. Many opportunities and jobs in Phoenix, however Phoenix employees aren't recognized by NY Corporate for advancement.

Cons

It's who you know, not what you know. Leadership is weak. It's a sweat shop. 20% of the people do 80% of the work.

Viewing 18562 - 18564 of 18,595 Reviews

Jobs at American Express

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Madrid

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American Express

American Express reviews

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Amex is a great place to work

Strong Company

Once great, now looks to squeeze pennies out of every employee.

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