American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Really smart people. They treat people very well. Financially generous. Great resources available to be able to really exceed. Great emphasis on work/life balance. Opportunities to work remotely.

Cons

As someone who didn't grown up through the ranks at American Express, I found it challenging to become part of the "inner circle." Most people that are life long employees are always thinking about their net move and take the safe route with programs. It could be a more collaborative environment.

5.0
Jun 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Given its relatively large size, moving into other groups or organizations to keep the work fresh is very common. Top performers can have their choice of locations to work with preferential cross-posting opportunities. Benefits are great with 100% match 401k + relatively cheap healthcare costs, and compensation is top tier for top performers! If you're ambitious and bring some dedication to add value, you can spend an entire career here!!

Cons

...can be bureacratic given its undeniably larger corporate nature, but less so than similarly large organizations. It is a public company with dedication to its shareholders, so occassional cost cutting is also part of the culture. Top performers are well protected, though, and displaced employees usually find somewhere else in the company to go.

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Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.