American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Dec 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Amount of time off given to employees is above the industry standard - just know that you pay for it with a lower overall compensation package.

Cons

Senior management is out of touch with the needs of the customer as well as the needs of employees. Decision making and innovation are slow due to a culture which prevents employees from being empowered to make decisions with out excessive alignment and do their jobs.

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Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.