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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,618 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,618 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Feb 9, 2009

      Friendly place to work but extremely inefficient and bureaucratic...can't make progress.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very friendly, welcoming and helpful corporate culture (at least in Phoenix). Excellent training program and excellent benefits.

      Cons

      Extremely bureaucratic, a lot of turf protecting, management not really willing to go to bat for you. Although people are friendly and willing to help, most of the time they just send you in circles. Very hard to get answers and a lot of defeatist attitudes. Recruitment process very impersonal and again, bureaucratic.

      4.0
      Feb 9, 2009

      Amex is a great place to work for those who value their personal life over career satisfaction

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. If you need to go to a doctor's appointment or leave early on a Friday, it's not big deal.

      Cons

      It is a huge company, and you know it. There are meetings to align on how to align. Also, Amex hires really smart and talented people, but I do not think they make the most use of the talent. The biggest challenge I've faced is figuring out how to get something done, which is more about navigating the organization as opposed to thinking through tough problems. Lastly, it takes forever to get anything done.

      Viewing 18457 - 18459 of 18,618 Reviews
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      Glassdoor has 21,972 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.