American Express reviews

4.1

81% would recommend to a friend

(18,624 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,624 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits package although every health plan had a deductible this year. Good work/life balance with flexible hours.

Cons

Immediate management doesn't know how to do the job and having a hard time understanding the difficulties of the position. I take the job home with me every night and its keeping me up at night.

3.0
Jun 12, 2009
Recommend
CEO approval
Business Outlook

Pros

good work life balance; good for secondary income earners; nice people; able tomove around the company with ease; friendly colleagues

Cons

career progression is quite slow; compensation is lower than peers; relationships are the only way you are able to move up

2.0
Jun 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible benefits, employee engagement programs, nice colleagues.

Cons

pay is low compared to market average, long serving staff therefore more resistant to changes. a lot of manual work processes. difficult to move up the corporate ladder within the department therefore will have to try for internal job posts.

Viewing 18421 - 18423 of 18,624 Reviews

Glassdoor has 21,979 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.