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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,631 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Feb 21, 2010

      Manager Finance

      Manager finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance Not too stressful

      Cons

      Low Salary Difficult to get promoted Raises are about 3% a year with small bonus

      3.0
      Feb 18, 2010

      MBA on the fence

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generous PTO - A culture of professional development and mentorship - Ability to move around business units - Diversity of marketing roles - Encourages work-life balance

      Cons

      - Pay is abysmal. Many MBAs leave after Sr. Mgr because of the pay - Unfair and unbalanced compensation at Band 35 level. So many employees at Band 35 that the company "creates" stratification such as Asst. Mgr, Mgr, Sr.Mgr (though technically we're all at the same band.) An HR mess - promotion and compensation within Band 35 is highly variable across business units and inconsistent, creating grumblings among many. - Moving up to Director or VP is akin to waiting for someone to leave the company or die. Directors who have been wanting to be VP often power-trip on their Sr. Mgrs. - Crippled efficiency.Too consensus driven. Many "pre-meetings" before meetings.

      4.0
      Feb 16, 2010

      Great Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong international presence and well recognized brand

      Cons

      Needs to develop next generation of payments products

      Viewing 18343 - 18345 of 18,631 Reviews
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      Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.