American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 20, 2011

Constant search for Work-Life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Name recognition. Since there are so many divisions to choose from (Bank, Card, Travel, etc.)

Cons

Trying to take personal time off without being called to take care of something while out of the office.

4.0
Apr 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and grow. The company encourages movement every 2 years. People work very hard and long hours and environment can be intense. But hard work is recognized and rewarded.

Cons

Compensation is low compared to other companies and virtually impossible to work virtually in the CCSG group at director and above levels.

3.0
Apr 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Work Life Balance Lots of time off Good work Quality Decent Salary and Bonus Job security even during recession

Cons

Matrix structure can lead to wayward leadership Leaders not sure on their responsibilities to employees Leaders need training on DR's culture when managing Virtual teams Promotion and Ratings not transparent enough. Lots of favoritism.

Viewing 18238 - 18240 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.