American Express reviews

4.1

82% would recommend to a friend

(18,637 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,637 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent brand and company values, good base salary and benefits if you can find them. Keep smiling and you will be fine.

Cons

Aggressive brutal and selfish senior management, if your face fits your ok - either that or if you keep nodding and don't have an opinion unless its the right opinion you will also be fine. All depends upon which business line you join. Everyman for themselves with lots of corporate ladder climbers all saying the right thing to the right person. Such a large organisation slow to deliver on plans or make any changes.

4.0
Jun 15, 2011

Positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good collaborative attittude at all levels - people are out to help each other Work / life balance is excellent Intellectually stimulating

Cons

Organisationally complex - not always clear who owns what relationship, who makes decisions, whose BU are we optimising for Informational vortex - there is a vast set of knowledge and experience, but no central portal for sharing it. You just have to find out who is the right person to ask - and sometimes you don't get there!

3.0
Jun 7, 2011

Interesting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging yet fulfilling work within the Business Travel organization.

Cons

Culture disappointing, and challenges with proactively managing diversity.

Viewing 18223 - 18225 of 18,637 Reviews

Glassdoor has 21,995 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.