Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2671 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1633 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1559 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 999 reviews)); "Good pay and very free" ((in 767 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 481 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 442 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "Too much office politics but I guess it happens in every company" ((in 92 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews

3.0

Oct 28, 2010

Good at lower levels.

Marketing

Recommend

CEO approval

Business Outlook

Pros

Inclusive work environment large company with lots of room to move around

Cons

very senior leadership doesn't abide by the blue box values as the rest of the organization does

5.0

Oct 25, 2010

WSLN Coach

Coach

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Health, Dental, Vision and Life Insurance, from day one of hiring. Good pay, great opportunities for bonuses for those who work hard and internalize Customer Care.

Cons

Change happens often in some areas and not as oft in others. Patience an understanding is all it takes.

5.0

Oct 24, 2010

good job

Travel counselor

Recommend

CEO approval

Business Outlook

Pros

The salary is more with Amex them some other agencies in Halifax. My coworkers are all nice and everyone is good friends.

Cons

It is a call centre so you must always be concered with your aftercall and all your stats. They are opened until 9pm and dealing with American clients we are opened on holidays.

Viewing 18208 - 18210 of 18,636 Reviews

Jobs at American Express

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Compliance Assistant, Merchant Acquiring & TPP Specialist – English Speaker

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Manager-Risk Management

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