American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Location, is one of the best in NYC World Financial Center on the Hudson River. Great work environment Professional atmosphere

Cons

The company is consensus driven to a fault. Can be frustrating. It is my opinion that it culls older workers on a regular basis.

2.0
Nov 24, 2011

rubbish

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, can have good career progression opportunites

Cons

some management is poor, very clicky within staff

5.0
Nov 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Absolute respoect for the individual and a great diversity base. The company prides itself in looking after the customers like no other, and the actions taken truly are aligned to that. The company looks forward to greater challenges and all are involved.

Cons

Decision making tends to be somewhat slow and based always on consensus.

Viewing 18178 - 18180 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.