American Express reviews

4.1

82% would recommend to a friend

(18,659 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,659 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is staggeringly good compared to other industries. It's a finance company, so of course they're doing well and they pay top performers (1 rating) handsomely with 20-30% bonuses - but basically you have to work two jobs worth of effort and hours to get it, so it's a bargain for Amex - effectively two head count for the price of one and a third with the rest striving for that bonus working equally as hard.

Cons

Outsourcing. You squeeze your talent so hard or shuffle them off to a vendor who then downsizes, cuts their pay, outsources their job, at the expense of the Americans in American Express.

3.0
Sep 6, 2011

Stimulating and challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a whole a very good organization to work for if you are full time permanent. Always an opportunity to upgrade oneself and move around in various opportunities if one desires to. This organization is also extremely good at organizing and supporting various community causes and events - ie giving back to the community.

Cons

On a whole, a great place for, so no downsides to report. To note, many are contractors both within and outside of North America and though they are hard working and contributing members, the one downside is not retaining all that knowledge within the organization when contracts not renewed for long term contractors or switching to another or cheaper provider of contracted resources.

3.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

American Express travel is the nation's largest travel agency. There are countless opportunities to work at different locations. Benefits are ok.

Cons

Business unit managers may not have the educational experience needed to effectively lead and/or manage employees. The travel division is numbers driven.

Viewing 18076 - 18078 of 18,659 Reviews

Glassdoor has 22,018 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.