American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is better than a lot of industries in Phoenix. Benefit package started first day and they are good benefits. Vacation time is more than adequate.

Cons

The job is very stressful. In order to be in the top percentage you need to walk over your coworkers. Management does not care about employees. We are belittled and downgraded. Incentives were just changed due to the "value" your department has to the company. Shifts are changed roughly every 4 months. They seem to spend their time finding reasons to write you up for "infractions". That way they don't have to pay incentives.

2.0
Oct 1, 2011

less than satisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

smart people great products strong brand and reputation

Cons

extremely political lack of trust sr leadership supports it's people at crossroads given the extensive turnover and lack of clear direction

4.0
Sep 29, 2011

Good Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No doubt Good place to work. You are appreciated for the good work (depends on the leader)

Cons

Benefits are not that great Oppoortunities to advance the career are slim

Viewing 18061 - 18063 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.