American Express reviews

4.1

82% would recommend to a friend

(18,670 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

All my work experience has been in just 2 companies. So my review is based on my limited exposure and what I have heard from other sources (including the various interviews I have faced). -Good starting salary which is above the general trend. -One of the few companies that have 8.5 hrs shift. -Good work culture. Better than most other companies. -Easy to have a good work life balance. -Number of training programs. -Good infrastructure. Feels good to be there. (This should not be ignored while considering a job change. I found this to my peril. Went to the second company and the surroundings there, left me disappointed from the very first day). There are few companies which have better or equivalent facilities and what Herzberg called the Hygiene factors. E&Y is one example. Went there for an interview. Good package plus very good infrastructure. -Management quite friendly. -Very quickly one gets used to the company. To me it was like second home. Used to feel very comfortable there. Even if the job's not to one's liking you feel like going there. - It is a testament to these facts that AMEX is usually in the top ten in India in terms of employee satisfaction.

Cons

-As mentioned one gets used to AMEX and then moving on becomes exceedingly tough especially if the next company is not in the same league. -Everyone working there or going there might not agree to my views as it's my experience and what I felt personally. Somebody with more experience in more companies may not agree or may not find AMEX so agreeable. -Again it is, at the end of the day, a place of work, a firm on a contractual relationship with thousands of employees. Whilst better in many ways it still has the other issues usually found at companies. To a lesser extent but yes they are there. The company is far from being a Semco like company which I feel, based on what I've read, is an ideal place.

4.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The company provides a good competitive salary and bonus opportunities. Good team environment with minimal politics. Opportunity for advancement and long term employment. Very good 401K matching and profit sharing plans.

Cons

Decision making is mostly by consensus and can take a long time. Health benefits have degraded over time and continues to cost the employee more out of pocket.

Viewing 18049 - 18051 of 18,670 Reviews

Glassdoor has 22,031 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.