American Express reviews

4.1

82% would recommend to a friend

(18,677 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

High focus on employee development with good review and goal structure that ensures everyone in the company wants to grow and develop themselves as well as grow their colleagues. Ability to move jobs every 18 months, this is highly encouraged and happens easily through networking, recommendations and formal job applications. Large enough company to enable various experiences in different business units, different functions as well as different level (i.e. central vs. local).

Cons

Somewhat slow processes, due to the fact that it is an old and large company in a field highly regulated and requiring high data protection. New products, projects, ideas can take a very long time to be approved. Mentalities are also sometimes difficult to change because people tend to stay in the company for a very long time and are therefore less keen on changing the way they work.

5.0
Nov 14, 2012

An amazing place to work!

Recommend
CEO approval
Business Outlook

Pros

Amazing growth opportunities where you can have multiple careers intone firm.

Cons

Many different working styles to manage.

4.0
Nov 12, 2012

Amazing, really smart people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people almost everyone has a graduate degreee Autonomy with large scale budgets Really interesting and strategically challenging projects great benefits and company really does give back

Cons

regulatory environment has made it difficult to get things done quickly duplication of roles and silos across the company pay can be more competitive

Viewing 18013 - 18015 of 18,677 Reviews

Glassdoor has 22,039 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.