American Express reviews

4.1

81% would recommend to a friend

(18,598 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,598 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 9, 2026

Hurm.

Recommend
CEO approval
Business Outlook

Pros

Work is fine. Benefits are okay.

Cons

Old system, dont really listen to feedback. Stressful environment, not enough headcount 24/7. High turnover rate. Barely have any activity or team bonding sessions.

Viewing 91 - 93 of 18,598 Reviews

Glassdoor has 21,952 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.