American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

If you are money minded and a follower of uncle scrooge and you are able to lick you directors feet, this is the best company for you

Cons

1) No work life balance 2) Hire and fire policy 3) too much stress on band differences 4) no promotions 5 ) Rouge and some Desi people have converted it to a fish market. 6) Being a technology company , they act like a call centre. 7) Never ever ever ever join this company 8)Even If you are 10 year experienced person outside AMex they will treat you like a fresher and do micromanagement. 9) they will fire you if you are on bench for 2 weeks.

2.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

AMEX hires a lot of people without relevant work experience, so this position is a great opportunity for someone to change the trajectory of his or her career. AMEX looks good on your resume.

Cons

If you're in the FIU outside of NY, career opportunities are fairly limited. The organization is setup as follows: Analysts and Senior Analyst (these are the people that do the actual work) Managers and Senior Managers (basically their job is to babysit the analysts) Directors and VPs (they babysit the managers)

4.0
May 3, 2016

Typical for Large Company

Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Compensation, Work-Life Balance

Cons

Competition for performance ratings can turn bitter as peers become "enemies" in some areas...backstabbing is everywhere. Leadership (VP and above) opportunities are rare; some VPs are in roles much too long and organizations become stale. Therefore, ability to move vertically becomes hard - and "life long" Directors with good performance ratings seem to hinder "new comers" from ever having a chance to pass them.

Viewing 568 - 570 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.