Is Amazon a good company to work for as a Virtual Customer Service Associate?

Virtual Customer Service Associate professionals working at Amazon have rated their employer with 4.2 out of 5 stars in 138 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Virtual Customer Service Associate Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Virtual Customer Service Associate interview questions at Amazon .

Does Amazon pay Virtual Customer Service Associate employees well?

Virtual Customer Service Associate professionals rate their compensation and benefits at Amazon with 3.8 out of 5 stars based on 138 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Virtual Customer Service Associate salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11108) , Warehouse Worker (6907) , Associate (6207) , Software Engineer (6149) , Area Manager (5686) , Software Development Engineer (SDE) (3503) , Fulfillment Associate (3405) , Software Development Engineer (3174) , Customer Service Representative (3042) , Program Manager (2475) , Operations Manager (2293) , Customer Service Associate (2215) , Sortation Associate (1865) , Manager (1454) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19402 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13179 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7769 reviews)); "The pay: the base salary is good and the sign on bonus was great." ((in 5768 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4816 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10111 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7062 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6647 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5201 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2403 reviews))

Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)

Andrew Jassy

69% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

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Virtual Customer Service Associate employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Virtual Customer Service Associate professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

138 reviews

3.0

Dec 13, 2022

Amazon VA

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Dashboard is very user friendly

Cons

It is a very risky business model

4.0

Nov 15, 2022

Professional Amazon Virtual Assistant

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

I have done as a seller central manager, for the last one and a half years and the main benefit for me is that I specialize in helping companies and Clients grow their Businesses and generate sales in the last few years alone. Through this company I have helped many clients on average I’ve been able to help my clients really increase their sales by three to five hundred percent in less than six months and that’s what I am passionate about.

Cons

The company in which I am working is great. there is nothing to say that is not good in the company the disadvantage is that it does not pay much as we work hard but because of my aggressive passion in this field, I don't take it as an issue for me.

5.0

Oct 20, 2022

WORK EXPERIANCE

Virtual customer service associate

Recommend

CEO approval

Business Outlook

Pros

Nice work experiance Nice package Extra Benifits Medical insurance

Cons

Night shift was quite tuff

Viewing 64 - 66 of 138 Reviews

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Amazon Virtual Customer Service Associate reviews

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