Amazon reviews

3.5

60% would recommend to a friend

(209,259 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
5.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

-Lot's of autonomy. -Decent compensation -An attempt to keep Amazon from being driven from the top down, like lot's of big companies. It's actually partially successful. -If data is available it rules the conversation, no matter what the rank are of the people involved. I'll take data driven over ego driven decisions any day. Amazon is a VERY data driven environment. -Because Amazon has such a large variety of systems and technologies in use its an easy place to get lots of exposure to large scale systems used for lots of cool stuff without job hopping.

Cons

-Amazon has an odd culture, due to the fact that it's made up of lots and lots of relatively small teams. While this promotes lots of bottom up innovation, it also leads to having to sometimes deal with a lot of people to get things done - and their priorities don't always line up with yours. It makes for an environment where informal relationships make all the difference. -If you're on a team responsible for systems with significant software issues or a team that hasn't made the investment in documentation to get the support team to take most pages, pager duty can be hell. It's a lot better today than in times past and there are corporate level initiatives in place to drive changes for the better. It seems to be working. -Like all workplaces if you don't set some boundaries Amazon will take all of your time and ask for more. During peak season expect to work lots of extra hours if the heat is on your team. Otherwise, if you're burning out you'll need to have enough spine to set some boundaries.

4.0
Aug 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Chance to work with the latest technologies. Chance to try out new/innovative ideas. Work around lots of smart people. Very aggressive place if you want to grow. Company is in a hight growth area.

Cons

Can tend to be a bit Chaotic with changing priorities. Groups within Amazon vary a lot in terms of quality and work. Oncall duty. Inter and intra group politics.

1.0
Aug 6, 2009

terrible work culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fast paced. it's a go-go-go culture, dog eat dog world at Amazon interview process is gruelling but fun.

Cons

Terrible work culture. Company leaders and senior managers are very negative, arrogant and verbally abusive. most employees do the equivalent of two to three jobs. Very stressful work environment. very short term oriented culture especially within teams. senior managers and leaders treat employees as a fungible resource not as assets. It is very hard to retain talent within the company. Medical benefits are terrible as is Amazon's 401K plan. Amazon takes frugal to a new extreme - there are no free drinks or food, no giving programs with employee matching to support the community. work is not challenging enough. there is a lot of busy work

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Glassdoor has 250,644 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.