Amazon reviews

3.5

60% would recommend to a friend

(209,682 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

- Incredibly interesting work even for an administrative role - Global exposure - Inner workings of a company building an ecosystem - Good communications - Company culture expects high amount of research, data-driven analysis and written assessment (1 and 6-pagers) which leads to great discussion, vetting and decision making processes - Regular process changes are made using Kaizen principles - Relatively flat organization in terms of its size. Anyone at any level can speak up and is expected to.

Cons

- Incredible workload, and expectation for you to manage your balance of a workload that is always too much (this is almost a pro as it teaches you a lot, but man it gets tiring) - Response time to senior management inquiries is typically expected within 24 hours. This can lead to scrambling and poorly summarized responses at times, but there is an expectation to speak up if you don't think its done well enough - Work life balance is hard for parents, but this is probably the same at any technology company. 24 hour global operations lead to full inboxes day and night. - Some basic company systems are sorely in need of enhancements to scale

4.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Chances to work with brilliant people on products impacting millions of customers. Lots of interesting challenges. Potential for high visibility projects.

Cons

Teams can vary greatly across the company, and many will suck you soul. That said, there are a lot of amazing opportunities elsewhere in the company. Hours can fluctuate wildly. If you're working on a key product, your work/life balance may get destroyed periodically.

5.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Whether you are a college hire out of school for 2 months, or have industry experience for 10 years, you will have the same expectations and opportunities being in the Area Manager role. You will be challenged and encouraged to make decisions that lead to continuous improvement, take calculated risks, and lead your associates in whatever way you feel you can best relate to them. The company is growing so fast, there is no limit to how far you can advance your career in the company. You get out of this job what you put in, and it is a very rewarding experience to successfully lead a team of associates to providing a great customer experience for hundreds of thousands of customers every single shift, and that is just at your own fulfillment center.

Cons

It is a four day work week for Area Managers, but you are working from 11-12 hours per day. You will likely be relocated given we currently have less than 40 fulfillment centers around the country. You can give a preference for your location and shift, but you will ultimately be placed in a location/shift that is required for the business need, this could be a day shift in Sacremento, CA, or this could be a weekend night shift in Middle-of-Nowhere, Kansas (no offense to Kansas).

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