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      Amazon

      Engaged Employer

      Amazon Inbound Customer Service Agent reviews

      3.3

      43% would recommend to a friend

      (11 total reviews)
      avatar

      Andrew Jassy

      7% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Culture & values

      3.3

      Diversity & inclusion

      3.3

      Senior management

      3.3

      Compensation and benefits

      2.8

      Career opportunities

      2.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      2.0
      May 17, 2021

      Nightshift

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Personal leaves Pto Vacation time Unpaid time Vacation time

      Cons

      Warehouse politics Favoritism Not enough pay Micro manage

      5.0
      Nov 30, 2020

      Awesome

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to pick a schedule that works for you.

      Cons

      No benefits offered for seasonal workers

      Viewing 7 - 9 of 11 Reviews
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