Amazon Customer Support Associate reviews

3.9

57% would recommend to a friend

(106 total reviews)
avatar

Andrew Jassy

99% approve of CEO

78% positive business outlook

Customer Support Associate employees have rated Amazon with 3.9 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

106 reviews
3.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

hike was good, work ex at amazon name itself helps to get into another job easily

Cons

Tedious work flow, no work ethics employees were forced to work for extra shifts

5.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

good atmosphere and work culture

Cons

The shift schedules can be changed

5.0
Aug 30, 2023

Amazon - Always Day One

Recommend
CEO approval
Business Outlook

Pros

If there's an event, they give out free food and there's yearly salary increase.

Cons

Lots of politics to rise to the top.

Viewing 16 - 18 of 106 Reviews

Glassdoor has 251,198 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.