Amazon Customer Support Associate reviews

3.9

57% would recommend to a friend

(106 total reviews)
avatar

Andrew Jassy

99% approve of CEO

78% positive business outlook

Customer Support Associate employees have rated Amazon with 3.9 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

106 reviews
5.0
Nov 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Very Nice Work Environment in comparison to other customer service company.

Cons

They give some blockout periods where, they do not allow leaves

5.0
Oct 13, 2024

review

Recommend
CEO approval
Business Outlook

Pros

the way of interview process is very easy to understand

Cons

some times without attempting the exam it displays the assessment .by taking the previous assessment result

3.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and start to career

Cons

Long hours and overnight stays

Viewing 7 - 9 of 106 Reviews

Glassdoor has 251,178 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.