Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Work from home, good coworkers" ((in 11 reviews)); "Great training and development for staff" ((in 9 reviews)); "Most of the people hired are good people and good to work with." ((in 8 reviews)); "Flexible hours thats about it" ((in 6 reviews)); "Good benefits and no weekends" ((in 5 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 18 reviews)); "Constant commission metric changes based on needs.... favoritism shown to certain collectors" ((in 6 reviews)); "You may keep a supervisor for maybe 6 months" ((in 4 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

AllianceOne reviews

3.4

61% would recommend to a friend

(198 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

198 reviews

5.0

Oct 14, 2022

.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work, responsive, nice people

Cons

I have no cons here

AllianceOne Response

7mo

Thank you for sharing your positive experience from your time with us! We’re committed to creating a great workplace, and your review is encouraging.

3.0

Sep 10, 2022

Good place to work if you are only physucally disabeled

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

excellent management and responsive supervisors to address employee needs

Cons

the local site in Arizona did not have initial support for visual impaired employees and as work transitioned to remote support for this kind of disability remained lackluster

AllianceOne Response

7mo

We appreciate your candid feedback. We're happy to hear there were positive aspects of your time with us and welcome any suggestions for improvement. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

3.0

Aug 22, 2022

One hand not always knowing what the other is doing but...

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

I do have a great team leader and great colleagues with the project I am currently working on, the Job itself is not that hard, and most of the customers are easy to work with or don't answer their phones, it is mostly laid back, but...

Cons

The tech is terrible, their systems are always freezing, dropping calls, losing audio, etc. having to restart the VM environment on a regular basis, their clock in systems are currently broken causing a disruption to anyone using Daily Pay and possible inaccuracies in their paychecks. there are not a lot of opportunities for growth, and it is basically a dead end role. it is not a terrible job, i have done much worse, but this company and also the current project leaders need to get it together before the whole thing implodes.

AllianceOne Response

7mo

Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

Viewing 115 - 117 of 198 Reviews

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Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

Customer Service Experts - Spanish Bilingual

AllianceOne

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.

Good place to work if you are only physucally disabeled

One hand not always knowing what the other is doing but...

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