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      Agoda

      Engaged Employer

      Agoda reviews

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      3.9

      78% would recommend to a friend

      (2,897 total reviews)
      avatar

      Omri Morgenshtern

      76% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 24, 2014

      Great Company -- Bad Branch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Create your own opportunities. Potential to climb up the ladder fast. Opportunity to travel.

      Cons

      Internationally the company is great with strong leaders, however I can't say the same for the US office. They have lost good people to poor senior and upper management. There isn't enough education and training to make their good people great, which is not unfortunate because there was great potential for the US team.If you're looking to grow as a sales professional, the US office isn't for you.

      avatar
      Agoda Response
      9y
      Thank you for taking the time to write this review, we value your feedback and am sorry to hear about your experience. Since the time of your review, we have taken steps to positively change the culture of our US office to make sure team members feel supported and appreciated. We’ve invested more in learning/training to develop and support top performance, improved employee communications and collaboration (including joint blue-sky thinking during the weekly Bagel Dialogues), relocated to a new office in the Empire State building and opened our first Los Angeles office. We'll continue to find new ways to improve and hope that these changes address some of your concerns. Thanks again for your feedback!
      3.0
      Oct 18, 2014

      The US branch office is the worst place I've worked at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an emerging brand in the US. The growth was strong, promising. Exciting opportunities.

      Cons

      Micromanagement will be a downfall of this place. Some director looks at the clock once you leave your desk. The management team does not work with the clients-- all they do is just looking at your CRM reports and trying to find out why your productivity is not what they expected. The company definitely lost some great people in the US team because of the micromanaging system.

      avatar
      Agoda Response
      9y
      Valuable feedback. Thank you! We are committed to continiously look at how we provide a conducive and highly collaborative workplace for our rapidly expanding teams here in the US. This is not just the case in the US, but across all our 30+ office around the world. I am sorry to hear about some of your experiences with us. Since the time of your review, the Agoda team here has taken several steps to make sure team members feel supported and appreciated. And that we change the culture of our US offices for the better: we have relocated to a new office in the Empire State Building, opened our office in Los Angeles, put in place a strong learning & development framework and established regular communications between teams and senior leaders, including joint blue-sky thinking during our weekly Bagel Dialogues. Thanks again for your valuable feedback!
      3.0
      Oct 14, 2014

      Agoda.com Travel Operations

      Operations team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      A fast paced working environment Good experience for the first job Opportunity to learn problem solving and negotiations skills

      Cons

      A lot of pressure so you need the courage to face daily customer problems No weekends

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      Glassdoor has 3,243 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.