Agoda reviews

3.9

78% would recommend to a friend

(2,898 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Work - I am working on some really interesting projects in a very fast paced environment with some really talented people. No Politics - it's very flat over here and it really works, there is no office politics which I have had in other positions, everyone is just left to get on and do what they do best. Personal Development - I have been able to take control of my career and focus on my development along with the support of my manager. I was actually able to create my current role when I saw there was a need, I really like it that this type of behavior is encouraged here, there is a sense of constantly trying to improve and if you have good ideas shout about them (that could be the next project you work on). Training- I've had the opportunity to go to management training and cross- training in other offices. Culture- the people are awesome, we are encouraged to collaborate and share best practices amongst our team. I love how everyone gets to contribute no matter what your level you have a voice here!

Cons

Change is constant- if you're a creature of habit and routine, the constantly changing business can be frustrating. Fast paced environment- it can be difficult to keep up if you're not used to it. Keeps you on your toes. A bit unstructured (fiercely anti-bureaucratic), makes for a refreshing change for me - I have seen people struggle however if they are not used to such a company. If you like to be told what to do, and need structure you probably wont like it here much.

4.0
Aug 4, 2015

Fast growing, fast paced with good relocation opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For self-starters there are great opportunities for advancement in the New York office which the company is investing a lot in. Agoda also has a global mobility program so if you perform well and want to move to another country it is encouraged. Other pro's - Annual performance based bonus - 401k plan match - Good health and dental coverage - GREAT office location and amenities - Sociable and fun team

Cons

As a fast growing company the culture is very "start up". You won't find lots of procedures and policies like more established companies - that isn't for everyone. Systems and general focus change regularly so you need to be willing to adapt to change and think on the fly.

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Agoda Response
9y
Hi and thanks for taking the time to provide feedback on your experience. Since the date of your review, we’ve taken a few steps to address some of your concerns, including building a stronger learning & development culture (with an online learning portal, locally delivered workshops, and manager programs), and having our senior leadership team commit to more frequent communications so that people feel engaged in the big picture (via Town Halls, monthly updates and onsite visits). You’re right that our company is experiencing fast growth, and as we grow we’ll continue to invest in finding better ways of doing things. Hope you’ll come stay with us for the ride!
5.0
Jul 29, 2015

customer services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

dealing with customers by calling on the phone

Cons

solving problems for the customers

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Glassdoor has 3,244 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.