Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 193 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "good pay and allowance on monthly basis" ((in 92 reviews)); "Great team and atmosphere in the team" ((in 77 reviews)); "Very good Happy Good compensation" ((in 45 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 26 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "No career development." ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,905 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 1, 2017

Talent Sourcer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- start up - Growing real fast

Cons

- unorganized structure -not good for other departments, but IT

3.0

Mar 26, 2017

Company overview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly working environment and co-workers

Cons

no plan, keep chasing competitors

3.0

Mar 20, 2017

Customer support specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very cool. Good workplace environment.

Cons

Kpis are not consistent. Beginning of the year we got one set of Kpis.at the end of year we got another one. KPIs Calcualtion is not user friendly for normal agents. Score we earned versus bonus we get are not going together. Higher score does not guarantee higher bonus.

Viewing 2761 - 2763 of 2,905 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

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Agoda

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