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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,913 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      3K reviews
      4.0
      Jul 14, 2025

      experience as a agoda customer service representative

      Customer srvice representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. You are provided with a option to choose home pickup or extra money above your salary as an travel expense from your home to office and vice versa... I get 5k Indian rupees so almost 59 dollars extra... 2. Good office culture, supportive manager, listen to your feedback and problems 3. The other guys which I work with in the company have good nature and are willing to help!

      Cons

      1. so cold 9 hour shift, you have to check in 30 min before and log out 30 min after, so technically it is a 10 hour shift!... 2. Work can get too repetitive, same type of questions and quires from customers starts too feel like you have hit a plateau after some time of work... while some may consider it as a plus point that you don't have to put so much mind in the work, but I consider it as a minus point

      5.0
      Jul 14, 2025

      Fantastic Place for Growth, Innovation, and Impact

      Corporate strategy manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working at Agoda as a Corporate Strategy Manager for over a year, and it has been an incredibly rewarding experience. The company truly values strategic thinking and empowers employees to drive meaningful change. The leadership team is approachable, transparent, and genuinely invested in both the business and employee development. The work is intellectually stimulating, with opportunities to tackle high-impact projects across different markets and functions. Agoda’s data-driven culture means you’re always encouraged to back up your ideas with insights, and there’s a strong emphasis on learning and continuous improvement. If you’re looking for a place where you can grow, make a real impact, and work with some of the brightest minds in the industry, Agoda is the place to be. Highly recommended!

      Cons

      The fast-paced environment can be challenging for those who prefer a slower or more predictable work style. The learning curve can be steep, especially for those new to the travel or tech industry.

      5.0
      Jul 13, 2025

      Strategy department is young, dynamic, good variety of work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      For strategy team: - Team is young, smart and fun to work with - Good variety in topics / projects, similar to strategy consulting - Growth in team is not capped based on new roles opening up. If you're ready, you will get a promotion

      Cons

      For strategy team: - Heavy on quantitative analysis and problem solving, need to be interested and skilled in this - Higher paced than some other company's strategy departments

      Viewing 268 - 270 of 2,913 Reviews
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      Glassdoor has 3,260 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.