Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 187 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 143 reviews)); "good pay and bonus." ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "need to perform otherwise there is no career progression" ((in 25 reviews)); "No career opportunities" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,908 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,908 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Aug 16, 2017

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and freedom to talk to higher management

Cons

Feels too far away from HQ, slow changes

3.0

Aug 12, 2017

Test engineer

Recommend

CEO approval

Business Outlook

Pros

Good compensation and learning opportunities

Cons

No work life balance

1.0

Aug 11, 2017

Incompetent Management

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Reasonable pay for foreigners - Experience in a large travel company

Cons

- Prepare to be overworked and under appreciated - Your good ideas will not be noticed or used - Your manager will probably be technically incompetent, and have no experience managing people - You will likely never see or talk to any other management, they don't mingle with the little people - Employees who try to raise and address systemic or organisational problems will suffer for it

Viewing 2659 - 2661 of 2,908 Reviews

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Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

Agoda reviews

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Customer Service Representative

Test engineer

Incompetent Management

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