Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 270 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 154 reviews)); "good pay and bonus." ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 20 reviews)); "No career development." ((in 17 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Feb 5, 2018

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice work environment and people

Cons

travel time for work too much sometimes

4.0

Feb 1, 2018

Good company to work for as a SWE

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good tech culture, Flexible hours,

Cons

Upper management bit of lack of planning

3.0

Jan 27, 2018

Working at Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Benefits, PTO, overtime pay on Sundays + holidays --> HOWEVER, one of the reviews says we get double time and a half on holidays. This is absolutely 100% not true. It is only 1.5x pay. - Friendly coworkers - Clean, modern office in a good location - International company with possibility to work/visit abroad (have yet to get these opportunities as this office has only been open 5 months)

Cons

- There will eventually be 100+ call center employees. You will soon just be another blip on the radar - They keep hiring managers at the same time as customer service reps who join the SAME training class that they are supposed to manage. After a month on the floor, reps have more experience taking calls and emails than the managers. Does this make sense? - After awhile, job is not interesting/stimulating/varied

Viewing 2605 - 2607 of 2,912 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (New York)

Agoda

Agoda reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Good company to work for as a SWE

Working at Agoda

Top companies for "Compensation and Benefits" near you

Jobs at Agoda

Agoda reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Agoda reviews FAQs

Jobs at Agoda