Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 263 reviews)); "People are great in general" ((in 194 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 1, 2019

Accommodation Services Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good salary and flexible working time

Cons

can't have a sense of achievement of your work. and the promotion path is unclear.

4.0

Dec 28, 2018

Good Pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay compared to other call agent jobs. Free food on public holiday. Casual dress code. Helpful seniors. Friendly staffs.

Cons

Rotational shifts, have to stay up all night long. Limits to career progression. Limited skills learn in this position.

3.0

Dec 23, 2018

Good working culture. But management is keep changing decisions.

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good working culture. Young people around. Lively and have all sorts of activities.

Cons

Shifts basis and micro-management. Have to handle heavy complains from customers.

Viewing 2491 - 2493 of 2,914 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

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Ratings by category

Ratings by demographic groups

Reviews by job title

Accommodation Services Specialist

Good Pay

Good working culture. But management is keep changing decisions.

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