Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

2.0

Feb 21, 2019

Senior Manager

Senior manager

Recommend

CEO approval

Business Outlook

Pros

People there are not trying to do any real work to change the world, so, not much real pressure to innovate Communication is not an issue, since people are not even communicating at all Strongly KPI driven, hence you know exactly what to do, and what NOT to do.

Cons

Management is non-existence No direction what so ever Seriously hierarchy Management are fighting each other only Mid management are not from Travel industry, hence, know nothing... the list goes on and on...

3.0

Feb 21, 2019

speed rather than accuracy

Operations manager

Recommend

CEO approval

Business Outlook

Pros

fast speed company. lots of things to learn.

Cons

always confused due to poor management.

3.0

Feb 20, 2019

Life in Agoda

Senior sales manager

Recommend

CEO approval

Business Outlook

Pros

Working with some talented people with great passion. Multicultural. If your talent has been recognized, you will get to join some very nice development program.

Cons

benefit and salary is not comparable, but company is trying to help to improve the benefit part slowly

Viewing 2470 - 2472 of 2,915 Reviews

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Principal HR Business Partner (Chicago)

Agoda

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Senior Manager

speed rather than accuracy

Life in Agoda

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