Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 191 reviews)); "Benefit and work life balance is good" ((in 151 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "need to perform otherwise there is no career progression" ((in 24 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Aug 11, 2025

Politicial

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and good salary package

Cons

Always need to play the corporate game

5.0

Aug 10, 2025

Best Company 😉

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Had a great interview experience and got offer with lots of benefits including WfH

Cons

Nothing is there to say yet

4.0

Aug 9, 2025

Working hours

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Fixed working hours. Nothing much to do after cause everything is done within the working time. Good salary. Have opportunity to earn more if there is OT. Good place to work in if you don’t know what to do yet after graduation.

Cons

Sometimes work environment can be toxic. Some colleagues are not so supportive. If you get a good manager, you’re set. US customers sometimes can be rude as they don’t think Malaysians can speak English.

Viewing 235 - 237 of 2,912 Reviews

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Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Agoda

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