Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (183) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 273 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews)); "Favoritism runs wild." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 1, 2025

Diverged from a people-centric company to a dollar-centric one

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

If you were to zoom out and look at the wider market, there are no pro's of working here as compared to elsewhere in Singapore. Any goodwill, or positive impression the company had on employees in Singapore; was utterly crushed, given how the retrenchment excercise was conducted for Singapore and was condemned publicly by the Singapore government body and unions.

Cons

Under new leadership, the cultural shift and focus have diverged and are visible and felt throughout all levels of the organization. Big words from senior leaders hold no weight; only empty reassurances. Words like "pay for performance", "People are our best asset", "We invest in our people" are the empty promises conveyed.

5.0

Sep 30, 2025

A good place

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

It offered a lot of cross-department training, giving you enough freedom to achieve your KPI. A lot of experiments so ideas are overflowing. Good pay, good wellness allowance, good annual leave offers.

Cons

can be micro managing sometimes

5.0

Sep 26, 2025

The best employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work life balance good benefits

Cons

many changes in a short period

Viewing 178 - 180 of 2,910 Reviews

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Jobs at Agoda

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Diverged from a people-centric company to a dollar-centric one

A good place

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