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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,896 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 10, 2015

      Agoda sucks! Dont bother applying for a job here as customer support specialist.

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free starbacks coffee once in a while. Complementary snacks available on sone public holidays in pantry, modern work atmosphere

      Cons

      Hierarchy here, mngment thinks they are God. Badly-organized system coz company grows too fast. Mngment and bosses are unreasonable and dont listen to subordinates. Work under pressure. Etc...we lie to the customers too, poor them

      1.0
      Apr 28, 2018

      Look further. Not worth your time.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel perks are nice New office in Empire State Building - modern & trendy Young company for the most part Good Health care & PTO

      Cons

      Bad management Managers are selfish & will not fight for team when it is right Work load is too much & they do not care what so ever Hour are long with strict half hour lunch - where as other companies offer better Technology is difficult to work with, they claim its a great system but why is it super buggy and not user friendly? Trying to do your job is hard.

      1.0
      Aug 27, 2019

      High turnover very bad culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In a nice office in the empire state building

      Cons

      Very Old School Practices - monitors your face time at work - summer Fridays is a scam you are expected to make up your hours Monday to Thursday - No strategy or plan, people being promoted are not based on hitting kpis - not a data driven company like they profess to be - state of the art technology is not true, their partner system is archaic and not reliable - reporting tools are open sourced because they are free - lack of basic processes - no career development - very high turnover, except for management - office supplies runs out all the time, even toilet soap, very frugal company don't expect a lot of company benefits.

      avatar
      Agoda Response
      5y
      We are sorry to hear that you did not have the best experience at Agoda but thank you for taking out the time to write a review. We’re working hard to build a great culture at Agoda and improve processes and structures that will empower our people to be the best. Specifically, we are rolling out our “Move Fast”, “Experiment and Measure”, “Take Ownership” and “Be the Best” values around the world through various communication and engagement plans. Our objective is for these values to be embedded in the everyday work that our employees do. We take your feedback seriously as we look for ways to continue to improve this. Again, thanks for taking out the time to write a review. We wish you all the best in everything you do! - People Team at Agoda
      Viewing 16 - 18 of 2,896 Reviews
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      Glassdoor has 3,242 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.