Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (144) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 195 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 148 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 86 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,898 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 13, 2026

Comfortable but slow-moving environment

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Generally comfortable working environment with capable and professional colleagues. There is room to learn and take on meaningful work, especially on teams that are actively evolving. Work-life balance can be good depending on team and leadership.

Cons

Pace and direction vary significantly by team. Opportunities for change and movement depend heavily on internal alignment and relationships. It can be challenging to push initiatives without strong backing or visibility.

1.0

Jan 12, 2026

Good exposure early on, but long-term career growth could be clearer

Product designer

Recommend

CEO approval

Business Outlook

Pros

Strong brand and exposure to large-scale products Fast-paced environment that can be good for learning execution skills

Cons

Design involvement sometimes leaned more toward execution than early-stage problem solving Team structure and priorities changed frequently, making it challenging to plan long-term career development

2.0

Jan 12, 2026

Bad customer Bad management

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good co-worker, Work from home.

Cons

Bad management discourage to work.

Viewing 91 - 93 of 2,898 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Principal HR Business Partner (North America)

Accounting Manager (Rocket Travel by Agoda)

Senior Consultant, Learning & Development

Senior Consultant, Learning & Development

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Agoda

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Ratings by category

Ratings by demographic groups

Reviews by job title

Comfortable but slow-moving environment

Good exposure early on, but long-term career growth could be clearer

Bad customer Bad management

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