Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 263 reviews)); "People are great in general" ((in 194 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 15, 2025

all ok

Customer service

Recommend

CEO approval

Business Outlook

Pros

everything was good especially in terms of benefit and salary

Cons

job career mostly will be stuck within same department

5.0

May 15, 2025

Great place to work

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Agoda has been a great place to work. The international culture makes it easy to connect with people from different backgrounds, and there’s a strong sense of collaboration. I really appreciate the flexibility – being able to work from anywhere and having a good work-life balance makes a big difference. The benefits are solid, and overall, it’s a supportive environment where you can grow both personally and professionally.

Cons

The fast-paced environment can be intense at times, and priorities can shift quickly.

2.0

May 14, 2025

International work environment with diverse talent but day-to-day operations are often slowed down by heavy bureaucracy

Manager

Recommend

CEO approval

Business Outlook

Pros

International Environment Work with a diverse team from around the world in a multicultural, English-speaking workplace.

Cons

Heavy Bureaucracy Despite its tech-forward image, decision-making can be slow and layered with approvals, particularly in cross-functional projects. Frequent Organizational Changes Re-orgs and shifting priorities can lead to instability or role ambiguity. Work-Life Balance Varies by Team Some departments and roles require long hours or off-hours responsiveness, depending on business needs.

Viewing 331 - 333 of 2,914 Reviews

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Jobs at Agoda

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (New York)

Principal HR Business Partner (Chicago)

Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

all ok

Great place to work

International work environment with diverse talent but day-to-day operations are often slowed down by heavy bureaucracy

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