Accor reviews

3.9

78% would recommend to a friend

(2,187 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2016

Poor Employee Retention

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to grow in a growing company

Cons

Not a good company. Does not look after employees

2.0
Apr 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Global chain, easy relocation opportunities. some great staff. Good independence working encouraged to self operate.

Cons

Every hotel its its own kingdom run differently with different cultures. Owners have no real reason to spend money as each hotel is individually owned so they wont benefit from the increase in brand reputation, this results in many run down hotel rooms and facilities. Accor prides itself on running hotels cheaper, often at the expense of guest and staff experience, prepare to spend your life apologizing for the owners decision to not upgrade the 15 year old rooms etc. Many times I've seen a promotion offered internally, only for the staff to be told that we no longer require it as a "manager position" etc so it will be the same job just no salary increase. Leaving the staff member with an increased work load but no salary increase or even title recognition, lost a few good staff this way.

5.0
Apr 20, 2016

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Accor India is one of the best company to work with.

Cons

nothing really. everything in the group is good

Viewing 2026 - 2028 of 2,187 Reviews

Glassdoor has 4,933 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.