Accor reviews

3.9

78% would recommend to a friend

(2,193 total reviews)
avatar

Sébastien Bazin

89% approve of CEO

66% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 28, 2018

Tele Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the first week of training you get to play games, have fun and it is a really positive environment. The employees are really nice and the hours are flexible.

Cons

There is sooo much wrong with the company. Firstly the positive environment vanishes within the first few weeks and you realize it was all fake. Secondly they said we could get all the training we needed but I feel they don't teach you enough. Thirdly you need to be really pushy and have really thick skin to be able to sell and do well. While I was there in a month and a half they hired 30 people so the turn over rate is very high which is to be expected with this type of job but I gave it a shot anyway. Also trying to sell to people who don't want/wont use the membership is hard.

4.0
Feb 27, 2018

Excellent work / life balance

Recommend
CEO approval
Business Outlook

Pros

Working for a multi-national hotel chain like Accor allows for you to work and live in the most idyllic places in the world whilst you travel.

Cons

Upwards progression is typically reserved for individuals who commit to a singular hotel for a number of years. The salary is good, but difficult to save on. Also be prepared to work shift work, on weekends, and long hours.

4.0
Feb 26, 2018
Recommend
CEO approval
Business Outlook

Pros

New things to learn, new people to meet every day, the team in which I’m part of, is great that I can share and learn experiences.

Cons

Sometimes you need to face pressure, we challenge us every day by doing things even better than the previous day, we focus on the pleasure of the guest.

Viewing 1864 - 1866 of 2,193 Reviews

Glassdoor has 4,942 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.