Accor reviews

3.9

78% would recommend to a friend

(2,190 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Feb 23, 2025

Very Happy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at a lot of lousy companies. This is NOT one of them. Respectful leadership and great coordination makes working here a pleasure.

Cons

Building is is desperate need of a refresh. Lots of preventable guest issues. rabid focus on loyalty enrollment at the detriment of the staff's morale

4.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Free food and other eateries

Cons

Lack of flexibility expected to work in week ends

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Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
3.0
Feb 22, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Best hotel amazing staff and great people

Cons

Long working hours and bad food in cafeteria and no coffee available for staff

Viewing 166 - 168 of 2,190 Reviews

Glassdoor has 4,936 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.