Accor reviews

3.9

78% would recommend to a friend

(2,188 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 17, 2025

Best Companies to work for

Recommend
CEO approval
Business Outlook

Pros

Excellent culture Empathetic managers Great Learning Opportunities

Cons

Must be ready to work long hours since the industry demands it

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Accor Response
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
5.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Dear Hiring Manager, I am writing to express my interest in the [*FoodandBeverageoperationsManager*]. With over 25 years in the luxury hospitality sector, I understand the importance of enhancing guest satisfaction while maintaining brand standards. Your commitment to unparalleled guest experiences aligns closely with my own ethos of driving team excellence. At the Petra Marriott Hotel, I increased banquet revenue by 25% through strategic upselling and forming lucrative event partnerships. This accomplishment was not just the result of revenue-driven techniques but also by implementing rigorous employee training programs aimed at refining service standards and enhancing guest experiences. By fostering a culture of continual improvement, I was able to improve guest satisfaction scores by 15%, a testament to my ability to align team actions with company vision. These strategic initiatives were complemented by cost reduction strategies, which saw a 30% decrease in supply expenditure through renegotiated vendor contracts, emphasizing fiscal responsibility combined with operational excellence. I look forward to the opportunity to discuss how my experience and strategic vision can contribute to furthering your objectives. Thank you for considering my application. I am eager to talk with you about how we can work together to continue elevating guest satisfaction and operational outcomes. Sincerely, Thaer Hilalat

Cons

Experience FB at event,budget, planning

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Accor Response
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
4.0
Apr 8, 2025

Accor

Recommend
CEO approval
Business Outlook

Pros

The company has good benefits.

Cons

The hours worked are unfavourable a lot of the time, it doesn't matter what your contract says, you will work more.

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Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 136 - 138 of 2,188 Reviews

Glassdoor has 4,934 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.